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Functional Application Specialist



Durban, ZA

Date:  08-Jun-2021

Requisition Number and Requisition Contact Details

REQ # 110143

Talent Acquisition Consultant - Ezekiel  Dube



Closing date

15 June 2021

Job Family

Information Technology

Career Stream

It Operations

Leadership Pipeline

Manage Self: Operational

Job Purpose

To execute assigned work tasks; to ensure the stability and availability of the Enterprise Systems Management Tools within the specific area of responsibility; including the provision of advise; guidance and support to customers and technical staff; following defined procedures and standards; in line with Nedbanks business strategy.

Job Responsibilities

  • Build and maintain effective internal and external stakeholder relationships by proactively communicating; being flexible and open to feedback.
  • Contribute to building of intellectual capital of the team by sharing information; knowledge and experience with all stakeholders.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. training/awareness on digital forensic examination to external parties on pro bono basis).
  • Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
  • Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
  • Deliver world class quality reports aligned to requirements within turnaround times by diarizing; planning and prioritizing work appropriately.
  • Contribute Business Unit cost saving strategy by adhering to the costs allocations per person.
  • Support operational units by providing solutions that contribute to efficiency gains.
  • Ensure work is completed on time by adhering to the deadlines as per the Service Level Agreements (SLA).
  • Improve MIS by identifying opportunities for enhancing and improving production time and accuracy.
  • Support new initiatives and business objectives by creating and designing databases; reports and programs.
  • Provide support to business decisions by giving analytical and technical input into the management and stakeholder packs.
  • Decipher data for improvement possibilities by collecting; analyzing data and establishing trends or patterns and identify possible solutions.
  • Ensure compliance with governance structures by adherence to bank policies; process and procedures and industry regulations.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.

Minimum Experience Level

  • 2-3 years’ experience in Swordfish workflow and General Management Information environment

Preferred Qualification

  • Matric / Senior Certificate / Grade 12
  • System query and development testing (preferably with Recoveries systems) will be a definite advantage
  • SQL (Reporting Services or BI ), SQL Server Integration Services (SSIS) will also be an advantage
  • Bachelor's Degree with a major in Information Systems, SQL (Reporting Services or BI ), SQL Server Integration Services (SSIS)


Type of Exposure

  • Provided Client Service
  • Provided Administrative Support
  • Completed Reports and Achieved Budgets
  • Developed and Implemented Communications Strategy
  • Manage internal process
  • Managed Relationships
  • Managed Self

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Data analysis
  • Microsoft Office
  • Relevant regulatory knowledge
  • Business writing skills
  • Information Technology concepts
  • Role relevant related technologies
  • Multiple operating system
  • Computer Literacy
  • Performance monitoring and tuning

Behavioural Competencies

  • Continuous Learning
  • Collaborating
  • Customer Focus
  • Initiating Action
  • Work Standards
  • Managing Work


Please contact the Nedbank Recruiting Team at +27 860 555 566


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