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Regional Manager: RBC



Cape Town, ZA

Date:  05-Aug-2022

Regional Manager-Commercial Banking

Job Requisition Number - 120129


Western Cape

Closing Date

19 August 2022

Job Family

Sales and Service

Career Stream


Leadership Pipeline

Manage Managers

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide leadership, manage sales & service,  mitigate risk, grow market share and deliver an integrated customer experience through the execution  of end-to-end strategic objectives  and to take ownership of the Nedbank brand.

Job Responsibilities

  • Ensure that all individual and department results are delivered.
  • Develop and manage area budget through diligent expense management and according to the strategic business requirements.
  • Deliver world class client service and adhere to Nedbank expectations and standards.
  • Ensure that all projects, processes and systems required are launched, delivered and implemented  on time.
  • Drive and monitor the implementation and execution of the RBB strategy through communication, observations and testing for understanding.
  • Drive and monitor sales (acquisition, cross sell and upsell) against set targets for all client segments
  • Ensure increased revenue (i.e. Net Interest Revenue[NIR] and Net Interest Income [NII]) growth through new acquisition and unlocking the strategic opportunities.
  • Ensure active and successful growth of Nedbank market share across existing and new clients by driving the sales team targets.  
  • Promote Nedbank market reputation and presence by role modelling the brand essence and fusing the client experience with the brand promise.
  • Enable direct reports to develop sales plans by providing agreed information, clarifying  how targets will be achieved, resource planning, professional advice and strategic contribution.
  • Deliver best practice service to client expectations through contact management.
  • Monitor and manage client, service providers, partners and stakeholder expectations.
  • Deliver an aligned and integrated customer experience across the Consumer and RBB segments through driving the team.
  • Ensure trust and respect of department members, direct reports and managers.
  • Build relationships with all relevant stakeholders by supporting and sharing information and knowledge.
  • Ensure effective clear communication and relationship networks through leadership engagement and checking for understanding.
  • Ensure client satisfaction by monitoring and analysing client experience results through the various tools and measurements and take required action.            
  • Execute RBB strategy through managerial participation and formulating an operational/tactical plan.
  • Ensure that RBB objectives and plans are approved, accepted and delivered.
  • Leverage and influence the matrix leadership structure.
  • Ensure effective risk management by monitoring compliance to policies and procedures and relevant regulatory frameworks and taking corrective action where necessary.
  • Create a sustainable business through credit, operational and regulatory risk management.
  • Comply with standards, policies and regulatory requirements of function.
  • Ensure resource and work allocation through optimising resources, managing work flow and increasing productivity.
  • Ensure quality and timeous decision-making and improved team / department results, taking consistent corrective actions.
  • Create a high performance sales & service culture.
  • Leverage synergies and growth opportunities.
  • Optimise efficiency and embed correct values.
  • Manage performance of reports and hold them accountable for managing the performance of their reports.
  • Identify relevant development needs by assessing own performance and behaviour through formal and informal feedback.
  • Maintain a capable high performing team by identifying a  talent pool.
  • Build depth of skills and knowledge in the team of managers.

Minimum Experience Level

Minimum 6 - 8 years experience in Banking or Financial Services Industry.

Must be a Key Individual (KI)

Must have a minimum of 6 years experience at a leadership level, with at least 5 years experience in managing teams.

Preferred Qualification

Honors Degree (NQF Level 8).

Relevant industry specific qualification in Finance or Sales.


Essential Qualifications - NQF Level

  • Advanced Diplomas/National 1st Degrees

Essential Certifications

    Technical / Professional Knowledge

    • Strategic planning
    • Budgeting
    • Financial Accounting Principles
    • Business principles
    • Communication Strategies
    • Financial Acumen
    • Business writing skills
    • Capacity planning
    • Relevant regulatory knowledge
    • Governance, Risk and Controls

    Behavioural Competencies

    • Aligning and Executing Sales Strategy
    • Motivating the Sales Team
    • Driving for results
    • Decision Making
    • Planning and Organizing
    • Building the Sales Team
    • Driving Successful Customer Engagements
    • Coaching

    EE Statement

    Preference will be given to candidates from the underrepresented groups

    Please contact the Nedbank Recruiting Team at +27 860 555 566


    Please contact the Nedbank Recruiting Team at +27 860 555 566


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